Exam Cancellation Policy.

Request for Cancellation must be made via ticket only at support.bitts.ca however, cancellation requested via telephone or in-person will not be accepted.

IELTS Cancellation Policy

For more than 14 days before your test date (excluding the test day)
One will receive 75% refund of your registration fee.
Within 5-14 days from your test date (excluding the test day)
You will receive 50% refund of your registration fee.
Within 5 days from your test date (excluding the test day)
No refund.

The refund will be processed within 2-3 weeks. Candidates are not eligible for a refund if they request for cancellations after the required deadline has passed. The candidate should send the completed Request for Refund/Transfer Form and submit a ticket online to process the request.