Department: Information Technology
Semester: Continuous
Method: Online
Duration: 25 Hours
Prepare for the ITIL 4 Foundation Certification with uCertify’s ITIL Foundation course. The course covers exam objectives and help you understand the key concepts of service management, how the ITIL guiding principles can help an organization, the four dimensions of service management and much more. This course will teach you everything you need to pass the ITIL 2 Foundation exam and will consequently create great career opportunities.
Introduction and overview
Key concepts of service management
Four dimensions of service management
The ITIL service value system
The service value chain
ITIL management practices
High School Diploma or Equivalent
Age must be 18 years or above
English Proficiency
Project Manager
Senior Project Manager
Service Delivery Manager
Information Technology Manager
