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View Results Online

For the paper-based IELTS exam, your results will be available on the 13th day (the test date is not included). However, for the computer-based IELTS exam, results will be available within 3-5 calendar days after the test date. Test takers will be able to view unofficial results online. It may take until that afternoon for the results to become visible. Your IELTS TRF number is available on the Test Report Form you receive and through the online result at the bottom of the page. You can also generate a ticket on support.bitts.ca to know your TRF number. Your ticket will be resolved in 3 business days.

Please note that these are not to be used for official purposes. All institutions or agencies require official Test Report Forms issued by the Test Centre.

Official Test Report Form

If you have taken IELTS on a Computer, you can now view your e-TRF on your candidate portal. No physical copies would be issued unless they are requested for any specific reason. Admin fees would apply for issuing Physical Copies of the TRF.

Once the test results have been released; the hard copies of the test report forms (TRF) would be available for pick up for a period of 1 week from the result released date at the following locations for the respective exams.

All the TRFs would be posted to the candidate’s registered addresses entered on the booking system at the time of IELTS registration by regular Canada Post 1 week after the test results have been released. There is no cost for this mailing.

Express post requests would be accepted only –

  • On the Test day
  • Before the Results are released
  • 2 days after the results have been released

If you need your TRF by express post please fill out the express post request form before you leave the test centre. There is CAD $45 express postal charges which you can pay by Interac e-transfer to ielts@bitts.ca Candidates must bring their original ID with them at the time of the pickup.

If IELTS TRF is being picked up by a person other than the candidate, a detailed email should be sent to ielts@bitts.ca along with a scanned copy of the candidate’s ID document and the second persons’s ID document.

Candidates can also choose to send their TRFs by courier. In this case, a detailed email with the candidate’s name and address should be sent to ielts@bitts.ca.  An admin fee of CAD $30 along with the applied postal charges (approximately CAD $30 or CAD $50 depending upon location) need to be paid to ielts@bitts.ca

All test takers will receive ONLY ONE original Test Result Form for themselves

This is a very valuable document and should be stored in a secure location. Please do NOT send your personal copy to institutions or agencies. You will not receive a second personal copy. Please see Additional Test Report Form Requests below.

Test Centers are NOT permitted to give test results over the telephone, via fax, or e-mail to either the test taker or the receiving institutions. If you do not attend all four sections of the IELTS test, you will not receive a test result.

Test Report Form is valid for 2 years from the test day.

Please confirm that:

Additional TRF Request fees: $30(Administrative fees) + $45 (per TRF) postage charges

Enquiry on Result fee for IELTS test: $275

Additional IELTS TRF Request

Candidates can request copies of their TRF to be sent to recognizing organizations at any time within the two-year validity period. This is not restricted to organizations identified on the Application Form.

Candidates must complete the Application for the Issue of Additional TRFs.  An administrative fee of $30 along with the necessary postal charges should be paid either by an e-transfer to ielts@bitts.ca or by cash at our main location at 7895 Tranmere Dr, Mississauga.

Up to 5 additional TRFs would be issued free of cost if requested at time of registration or anytime before the results are released.  All requests for additional TRFs made after the result release are subject to applicable administrative and courier charges.

All additional TRFs would be available for pick up OR express post only from –

Postage of $45 CAD would be applicable for express post requests.

If an additional TRF request is received by the main office before the test result is released, additional TRFs will be also sent on the 13th calendar day following the test day. If not, it will take 5–10 business days to process additional TRF requests.

Test Report Forms are valid for 2 years after the test date.  After this date, additional TRFs will not be sent.

For further questions please contact ielts@bitts.ca

Enquiry on Results (EOR)

A candidate may apply for an inquiry on Results, which is a review of the individual and/or final score received on the Test Report Form. The candidate must send all the inquiries and paperwork within six weeks of the test date.

Candidates can apply for an Enquiry on Results using one of the 2 options mentioned below:

The payment for the EOR can be made via one of the 2 options below:

  • Interact e-Transfer to ielts@bitts.ca
  • British Council Candidate Portal using the payment tab.
  • Refund – $275 CAD from which $250 CAD will be refunded with a deduction of $25 CAD, if the score changes to a higher score. No refunds will be provided if there is no change in the score or changes to a lower score.
  • Test Report Form (TRF) – In order for us to issue a new TRF (only if your score has changed), you must drop off your old TRF at any one of the following four Centers. Please note that the new TRF would not be issued unless we receive your old TRF.

Once received, please allow 48 hours for the test centre to process your request to submit it to British Council. Once your request is submitted to British Council from our centre, test takers will receive an email from our centre. After this email is received please expect this process to take 4-6 weeks, depending on several factors including the number of sections requested for reevaluation. If you have not received a response after 6 weeks, please contact us.

Once the final score is received from British Council, the IELTS Test Centre will contact the test taker within 48 business hours to inform the final outcome.

Please note the following points:

  • During the period of remarking, the test results are locked, and cannot be used to apply to universities or be sent to an immigration office. Any extra TRF application lodged during this period will be disregarded.
  • If the score is unchanged, the original Test Report Form will be returned to the test taker.
  • If the score is changed, a new Test Report Form is issued and the test taker is refunded the amount of 250 CAD to your registered account. 25 CAD will be deducted as an administration fee.
  • The test taker’s full mailing address, postal code and daytime telephone number must be provided on the inquiry on results form.
  • If the test taker’s address changes during the process, it is the test takers responsibility to get in contact with the test centre to update this.